CraftOutlet.com Reviews

I ordered a few things for a project and expected them to arrive much sooner. The tracking barely updated for days, so I was left wondering what was going on. When the items finally showed up, they were fine, but the slow shipping kind of shook my confidence. I’d be hesitant to rely on them again if I needed something by a certain date.

I ordered some ribbon and mesh from craftoutlet.com, and the shipping part was totally fine. The only thing I noticed was that the colors didn’t quite look the same as they did in the photos, at least to me. One of the reds seemed more orange in person, and the green was darker than I thought it would be, though it’s possible my screen or the lighting played a part.
I was still able to use everything for my wreath, so it wasn’t a big problem. It just wasn’t exactly the look I had pictured. I’d probably order from them again, but if I needed a super specific color match, I’d be a little more careful next time

My wreath forms arrived with one of the boxes banged up, and a couple of the pieces were bent from the shipping. It didn’t really seem like Craft Outlet’s fault, if that makes sense, more like something that happened while it was in transit.

I emailed them some photos and they got back to me quickly. They sent out replacements without making it a big hassle, which I appreciated. It did take a few extra days, but overall they handled it well and I’d order from them again. Just hoping the carrier is a little more careful next time.

I ordered some ribbon and the colors were close to the photos, but not quite the same. They looked a bit darker in person than I was expecting, though it wasn’t a huge deal or anything.
The quality was okay and shipping went fine, so I can’t really complain too much. I just wish the pictures showed the actual color a little better, but I’d probably still order again and just be more careful next time.

There’s definitely a lot to browse on the site, which is nice, but the search and filters make it more annoying than it needs to be. I feel like a good shopping site should help you narrow things down quickly, and right now it takes me way too long to find what I’m actually looking for.

I’ve ordered from craftoutlet a few times when I needed random craft supplies, and overall it’s been a decent experience. The prices look good at first, and some items really are a nice deal, but I’ve noticed that once shipping gets added, certain things don’t feel quite as cheap anymore. So now I usually put everything in my cart and check the final total before deciding if it’s actually worth it. The quality has also been a little mixed for me. Some supplies I’ve gotten were really nice and exactly what I expected, while others were just okay and felt more average. I wouldn’t say it’s a bad place to shop at all, but I do think it’s worth comparing prices with other stores before checking out, especially if you’re only buying a few small items.

I was just trying to grab a few craft supplies, but the site was kinda frustrating. The menus felt all over the place and I kept having to click through random sections just to find basic stuff. The search wasnt much better either, it kept pulling up things I wasnt even looking for. I ended up getting annoyed and leaving. The products might be good, but the website made it feel like too much work.

I ordered a few craft supplies from craftoutlet.com, but a couple of them ended up not being what I needed. The return info sounded a lot more straightforward than it actually was, which was frustrating because the wording felt kind of misleading. I expected the process to be simple, but I had to dig around and wait longer than I thought I would for my refund. Customer service did respond, but it was slow enough that I had to follow up. It wasn’t a total disaster, but returns really shouldn’t be this much of a hassle.

I tried three different coupon codes at checkout and not one of them worked. I kept re-entering them, double-checking the details, and basically forcing myself to be patient, but it was just annoying. If a code is being offered, it should actually work.

I ordered this ribbon thinking it was going to be wider and nicer based on the description and pics, but when it showed up it was super thin and felt kinda cheap. Defintely not what I thought I was buying. Frustrating tbh.

I didn’t get far. Opened the site, waited… and waited. Pages just kept spinning like they were stuck. Tried giving it a bit more time, but nope. Ended up closing it before I could even look around.

I signed up for restock notifications on a few things I needed, but I never got an email when they were back in stock.
I only realized they had come back because I checked the site myself, and by that point one of them was already sold out again. Frustrating, because that kind of defeats the whole point of signing up for an alert.

I contacted customer service, but they just gave me a basic response and didn’t really fix anything. Super annoying when you’re waiting on supplies, so I probably won’t bother using the restock notification feature again.

I tried placing an order, but so many of the items I wanted were marked unavailable. It was a little frustrating because I was hoping to get everything in one go, and it made me realize how much I count on the store having the basics ready when I need them...

Tried to place an order, but the payment options were limited. Ended up not being able to finish checkout, which was frustrating...

Just a heads up for anyone thinking about ordering from craftoutlet.com: my experience wasn’t great. I ordered a few craft supplies, but the colors I received were wrong and one item was missing altogether. The packing slip showed everything as included, but that definitely wasn’t the case. Customer service took longer than I expected, and in the end I still felt like I was the one having to sort out their mistake. Personally, I won’t be ordering from them again...

I usually shop here when I’m looking for wreaths or other holiday decor, and they do have some really cute seasonal stuff. The prices are generally fine too, so I’ll still browse when I’m trying to freshen things up a bit.

The only thing that bugs me is the timing. It seems like the best pieces disappear early, maybe because people grab them right away or they just don’t restock much, I’m not really sure. Then other sections still have items that feel a little behind, like fall decor when I’m already trying to find winter or Christmas things.

Overall, it’s not a bad place to shop, and I’ll probably keep checking back. I just wish the seasonal pages felt a bit more up to date, because sometimes it feels like I either missed the good stuff or showed up at the wrong time

Checkout was smooth and only took about a minute. I’ve had issues on other sites where shipping costs pop up at the last second, so I appreciated that the shipping price was shown clearly here. The only thing I’d change is that PayPal took a little longer to load than I expected

They did get back to me, but it took longer than I’d personally like. I don’t expect instant replies, but I do expect a clear explanation when I finally hear back. The response was short and didn’t really answer much, so the experience felt a bit lacking

I tried dealing with my issue over email, but the replies took a few days each time, which was kind of frustrating. And when they did get back to me, it didn’t really fix the problem, so I was just left sort of... not sure what to do next.

I ordered some ribbon and a few craft supplies from craftoutlet.com, and overall the tracking was really helpful. I got the shipping email quickly, and it was nice being able to check in and see where my package was instead of just guessing.

The only thing was that the tracking took a little while to update at first, so I was kind of unsure what was going on for about a day. After that, though, everything moved along smoothly and it arrived when it said it would. Good experience overall